Pricewatch

Elon Musk’s EV company points to small print in denying John the discount he was twice told he was entitled to

Spending months trying to retrieve funds would most likely tip us all over the edge - but contact by Pricewatch here produces swift results

One reader less than pleased when hire firm refused to accept printed, not embossed, credit card

The airline says under-16s now need to be accompanied by an adult when flying. Readers say it’s not that simple

Despite years of positive noises from government - and some positive moves - the financial burden of getting kids back to school continues to rise. But there are ways to ease that burden

From Ryanair and Decathlon to Stena and Dublin Bus, here are some happy-ending tales of sound customer service

Awareness of what protections you have as a consumer, but also of when the law isn’t on your side, can ultimately benefit your blood pressure

When it comes to accompanying children, a 16- or 17-year-old is no longer an adult

More readers have been dismayed by poor Aer Lingus customer care

We used to sneer, but the German discounter came into its own after the economic crash

The world is split into those who prefer to be woken and those who’d rather slumber

“maybe they are hoping I will die before they have to respond”

‘It feels like the system is built to exhaust people into giving up’

We recently invited readers to submit queries on incoming rental changes. Here’s a selection of them, with our responses

A couple could not go on their first mini break without their children in 20 years due to illness

Being stuck at Newcastle airport in an uncomfortably hot aircraft was the least of Gerry’s worries

Pricewatch receives another story of smart metres going awry

Caoimhe’s landlord put the kibosh on her initial broadband installation plans

Shrinkflation, the perception that real inflation is way ahead of official figures and unhealthy food being the most discounted are among readers’ complaints

The cost-of-living crisis is still being felt painfully in the weekly shop, yet the consumer protection watchdog has found no evidence of price gouging

Pricewatch receives two similar stories connected to Sky Television involving older people

Delivery driver ‘called our school caretaker’ to arrange imminent delivery which never arrived

Three rounds of repairs failed to fix a flashing and flickering laptop screen

A small amount of preparation and financial forward thinking will stand you well as you prepare for your getaway this year

The price of being switched to an out-of-contract rate when your deal term ends can be high

Scammers replicated website of cosmetics retailer Rituals and sent email offering free birthday gift

Transaction would not go through on the Aer Lingus website, so the customer did it over the phone instead

Galway Tesco customer says she had 87 items in her shopping trolley unpacked and re-scanned by staff

Some things airlines can’t control, but how they handle situations is well within their control

Long-time Panda customer was on a pay-by-weight plan — until he discovered he’d been moved to a monthly charge without notice

Andy first contacted Ikea in January, but a resolution seemed further away than ever – until Pricewatch stepped in

Q&A: How to secure the best deals and avoid the sneaky tricks some companies try to pull

A reader wonders if pharmacies’ reluctance to dispense more than a month of a longer prescription at a time is down to maximising prescription fees

An email from frustrated shareholder Daniel raises an interesting idea about what to do about ‘nuisance’ shares and the endless paper they continue to waste

When’s the last time you went for a jog? Or slipped on your decking in your slanket while listening to your ghetto blaster?

Two readers complain about being locked out of their Irish accounts from overseas. Sometimes the banks’ response can seem over the top - but not always

A number of readers had similar experiences with ‘Murray-Dublin’ and ‘Aidens Kildare’

We heard from hundreds of readers who insisted that what Ryanair had told us was false. Here are just some of those stories

The Irish people behind Collins Kildare, at least according to its website, also appear to moonlight as stock photography models

‘I could neither reverse nor go forward ... The following day, two sums of money, €287 and €1,650, were removed from my account’