Ulster Bank tops list for complaints upheld by financial ombudsman
Watchdog either partly, mostly or fully upheld 19 complaints against lender last year
Over 200 Covid-related complaints lodged with financial ombudsman
About 50 of the complaints relate to business interruption insurance, spokeswoman says
Couple gets €90,000 compensation after bank acts obstructively
Financial services ombudsman critical of providers who do not engage with customers
Call for ombudsman to protect vulnerable from financial abuse
Ger Deering says banks have gotten better at engaging in mediation with customers
Ger Deering appointed as financial services ombudsman
He will oversee integration of office with that of pensions ombudsman
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